Simple, transparent rates

No hidden fees. Buy the time you need, or save more with a block.

Pay as you go

Standard

$200 / hour

Pay as you go. Ideal for small tasks, quick consultations, or one-off requests.

  • 1 hour of expert time
  • Flexible scheduling
  • No commitment required
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Save 25%

5-Hour Block

$750 / block

$1,000you save $250

Best value for larger projects, system builds, or sustained technical support.

  • 5 hours of expert time
  • Dedicated scheduling
  • Full project documentation
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Need ongoing support?

Enterprise

Managed Support

Let's talk

Ongoing IT partnership for businesses that need reliable, always-on support.

  • Proactive monitoring
  • SLA-backed response
  • Dedicated technician
  • Quarterly reviews
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100% Satisfaction Guarantee

Not happy with the work? Unused hours are refunded pro-rata, no questions asked.

Common questions

Do purchased hours expire?

Block hours are valid for one year from the date of purchase. Use them at your own pace within that period.

Can I buy more than one block?

Absolutely. You can purchase multiple blocks at any time and they all stack together in your account.

What if my project needs more than 5 hours?

Just purchase additional blocks — there's no limit. For larger ongoing engagements, reach out and we can discuss a custom arrangement.

What kinds of work count toward my hours?

Any billable work including network configuration, consulting calls, troubleshooting, infrastructure setup, and documentation. Time is billed in 5-minute increments, and we share a full breakdown with every session summary.

How quickly can you get started?

Typically within 1–3 business days of your first inquiry, depending on current availability. Reach out early and we'll get you on the schedule.

Do you offer refunds?

Yes. If you purchase a block and haven't used any hours, we'll issue a full refund. Partially used blocks are refunded pro-rata for unused hours.

Still have questions?

Book a free 30-minute discovery call and let's talk through your needs.

Book a free call